1. Who we are and what this policy covers
IntelliGlossary is provided by LH Buyer Technology LLC ("LH Buyer Technology," "we," "us," or "our"), 30 N Gould St, Suite 4000, Sheridan, Wyoming, 82801, United States of America. This policy applies to information processed by IntelliGlossary. Atlassian separately controls information processed by Confluence and the Atlassian platform under Atlassian's own privacy policies.
2. Information the app processes
Depending on the features your organization uses, IntelliGlossary may process:
- Glossary content: terms, definitions, aliases, categories, status, language, glossary space (Space or Site-wide), source references, discovery candidates, relevant page excerpts, ignored terms, imported records, and configuration settings.
- User references: Atlassian account identifiers and display information needed to identify glossary administrators, reviewers, creators, and people performing audited actions.
- Usage and audit information: app actions, timestamps, AI job progress, and rate-limit records used to operate, secure, and troubleshoot the service.
- AI configuration: provider choice, model and endpoint settings, and—if supplied by your organization—an API key or token stored using Forge secret storage.
Please do not place sensitive personal information in glossary terms, definitions, discovery content, or AI prompts unless your organization has determined that doing so is appropriate.
3. Why we process information
We process this information to provide glossary management and discovery, permissions and review workflows, import and export, auditing, optional definition suggestions, security, diagnostics, and customer support. We do not use customer content to build advertising profiles or sell it to third parties.
4. Storage, tenant separation, and security
IntelliGlossary uses Atlassian Forge hosted storage for its core data. Atlassian separates hosted app data by installation and encrypts it at rest. LH Buyer Technology does not operate a separate application database for core IntelliGlossary content.
We apply access controls in the app based on Confluence access and IntelliGlossary roles. No internet service can be guaranteed completely secure, but we limit the information processed and use the security controls provided by Forge.
5. Optional AI Definition Assistant
The AI Definition Assistant is disabled unless an administrator enables and configures it. When a user requests a suggestion, the term and relevant information—such as selected source-page context—may be sent to the configured AI provider solely to generate the requested output.
- With built-in AI, requests may be processed by Google Gemini or Groq.
- With bring-your-own-key or a private endpoint, requests are sent to the provider or compatible endpoint selected by your organization.
- Provider handling, retention, and location are governed by that provider's terms and your organization's agreement with it.
- Customer-supplied API keys or tokens are stored as secrets and are not displayed again after saving.
Administrators can disable AI features or change the provider in IntelliGlossary Settings.
6. When information is shared
We share information only as needed to provide and protect IntelliGlossary, comply with law, or respond to a valid customer request. Relevant service providers may include Atlassian for Forge hosting and, only when AI is enabled and used, the selected AI provider. We do not sell or rent app data.
7. Retention and deletion
App data is retained while the relevant IntelliGlossary installation is active, unless an authorized user deletes it sooner. After uninstall, hosted data follows Atlassian Forge's deletion lifecycle and is normally retained for up to 28 days before permanent deletion. Limited recovery may be possible during Atlassian's recovery window with customer consent.
Audit records and ignored-term records may be retained as part of the app's governance features until an authorized administrator deletes or replaces them, or the app is uninstalled.
8. GDPR account anonymization
IntelliGlossary registers Atlassian's Forge workspace-forget event. When Atlassian sends an account deletion request, the app replaces affected account references in term records, audit entries, and settings with a stable anonymous token. The app does not log plaintext account identifiers during this process.
9. Data residency and international processing
Forge-hosted data follows Atlassian's supported data residency controls. If your organization enables an external AI provider, data sent to that provider may be processed in other locations according to the provider configuration and terms selected by your organization.
10. Your choices and privacy requests
Your Confluence or IntelliGlossary administrator can manage roles, settings, glossary records, exports, AI configuration, and deletion requests. To request access, correction, export, or deletion of information associated with you, first contact your organization's Atlassian administrator. If further help is needed, use the customer support contact shown on IntelliGlossary's Atlassian installation or Marketplace listing.
11. Cookies and tracking
IntelliGlossary does not set its own advertising cookies or use third-party advertising trackers. Atlassian may use cookies and similar technologies to operate Confluence and Forge under Atlassian's policies.
12. Children
IntelliGlossary is a workplace application and is not directed to children. We do not knowingly collect personal information from children through the app.
13. Changes to this policy
We may update this policy as IntelliGlossary, its providers, or applicable requirements change. We will update the date at the top of this page and, when appropriate, provide additional notice.
14. Contact
Email lhbuyertech@gmail.com or use the customer support link displayed on IntelliGlossary's Atlassian installation or Marketplace listing.